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Freshdesk: Redefining users support


Freshdesk is the simplest and most efficient way to support customers. It is a cloud solution that redefines and shines a new ​​​light on  the helpdesk environment and IT support.​​

From NexTReT, the only preferred partner of Freshdesk in Spain, we want to help you getting benefits of this solution and provide you with some clues to its operation with the presence of the Indian manufacturer in our offices.​

More than 80,000 companies enjoy its benefits:

  • Powerful tickets system
  • Quick and easy configuration.
  • The multichannel platform, which allows you to group all requests, no matter where they come from (Twitter, Facebook, Email, etc.).
  • Manageable from anywhere
  • Software cloud, secure and easy-to-use​
  • More productivity and commitment with happy agents.​​



10:00  NexTReT presentation

10:15  Freshworks​ presentation​

11:00  Demo​​​

11:45 Q&A

12:00 End of session


10:00 - 12:00h

Date & Location


NexTReT Barcelona

Event / News detail